Bain & Company Inc

Manager Assistant

Job Location US-TX-Dallas | US-TX-Houston
Job ID
2021-5014
Posted Date
9/29/2021
Category
Hidden (8718)
Type
Regular Full-Time

Position Summary
As a Bain & Company MA, you will perform diversified administrative duties virtually for a team of Senior Managers, Associate Partners, Directors and Senior Directors across the US and Canada, including written and verbal correspondence, meeting and calendar management, coordination and arrangement of travel schedules, weekly and monthly time and expense reporting, graphic presentations and other related duties as required. Work with other Executive and Manager Assistants in a collaborative and virtual team environment to provide as high-level support/coverage as possible for Bain’s management staff.
This Manager Assistant role is 100% work from home and duties will not be performed in office. Role will support 6-9 members of the Leadership Team over time and hours may vary (between 7:30am-7:30pm CT) depending on time zone where support is needed.

Responsibilities & Duties
Coordinate complex calendars and schedule meetings (client and non-client). Resolve scheduling conflicts quickly and prioritize issues to ensure an effective time management approach; communicate calendar changes to leadership team and respond to calendar changes as needed
Coordinate detailed travel arrangements with Bain Travel team including air, hotel, car, etc. as business needs and personal preferences dictate
Submit frequent and detailed expense reports; manage audit process to ensure proper reimbursement
Provide back-up support to other MAs, collaborate with team to maintain good understanding of pending tasks and priorities
Coordinate case start-up process including teaming with Finance to obtain billing code, scheduling start-up meetings and communicating with case team to better understand key deadlines
Communicate with case team regarding schedule and travel changes; attend case team kick-off meeting virtually and any other meetings during the case if appropriate and deemed necessary by the leadership team
Positively contribute to virtual MA team culture by playing an active role in training new team members and assisting in planning events; participate in team related activities and events and act as a role model consistent with Operating Principles
Organize meetings for leadership team to include conference room scheduling and ordering meals; for in person meetings this will require collaboration and coordination with on-site office support to ensure seamless logistics
Proactively support Senior Managers in their relationship management by entering new CRM contacts and actively maintaining the accuracy of CRM contact information. Achieve mastery of the CRM system through attendance of training sessions and partnering with the global/local marketing on contact audits, data campaigns and other relationship management efforts
Support a variety of internal programs and initiatives as required or assigned including organizing case team events, offsite meetings and other company sponsored events
Perform other related duties as requested or as responsibilities dictate

Qualifications

Associates Degree or equivalent combination of training and experience
A minimum of three years administrative support experience, preferably at a professional services firm

Outstanding written and verbal communication skills
Ability to work independently in a remote environment and as an integral member of a virtual assistant team
Strong organizational skills, meticulous attention to detail and time management skills
Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously and deal with highly confidential information
Strong proficiency in Microsoft Windows, Outlook, Word, Excel, and PowerPoint
Highly motivated; self-starter, strong customer service focus
Works cooperatively with other team members, strong interpersonal skills

Applicant must have received, or be willing to receive, the COVID-19 vaccine, and be fully vaccinated (established 2 weeks following final dose) by date of employment with Bain & Company to be considered for U.S. based jobs subject to required accommodation process.

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