Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 58 offices in 37 countries, and its deep expertise and client roster cross every industry and economic sector.
Bain’s firm strategy and mission to out-team, out-innovate, and out-grow as we play for #1 hinges on a world-class, customer-centric technology experience. The Business Process Enablement team’s vision is to become a trusted advisor to business on technology; understand the core business processes and provide technology consultation to solve business challenges; and ensure the business value is defined, realized, optimized and recognized. The BPE team is a trusted partner to the functions, addressing cross functional challenges and focusing on end-to-end business processes.
The Analyst, Business Process Enablement assists in the support and maintenance of marketing and commercial operations systems at Bain, including CRM, Price Configurator, and other systems. Responsibilities include general systems maintenance; technical configuration of new and existing modules; business requirements gathering; bug tracking and resolution; development of documentation and training; and collaborating with vendors and internal customer groups.
Current systems support, maintenance, and continuous improvement
Future systems roadmap (including Integrated CRM pipeline platform)