Bain & Company Inc

Coordinator, TSG Business Process Enablement

Job Location India-New Delhi
Job ID
2021-5441
Posted Date
6/10/2021
Category
Hidden (8730)
Type
Regular Full-Time

This position will be part of a team that manages Bain’s talent systems.  Responsibilities include administration of existing system modules, data maintenance, configuration, end user support and training, reporting, mass uploads, auditing, and security.  This person will work closely with other members of the team as well as the global user base to meet the talent system needs of the firm. 

Responsibilities & Duties: 

  • Point of contact for questions and training requests from cross-functional global user base
  • Maintain existing system processes, supporting the business and tracking potential system enhancements
  • Develop and manage reports and dashboards, including understanding and specifying end-user needs
  • Perform regular data audits and cleanup to provide insight into system usage and provide guidance on areas of improvement
  • Perform mass uploads of data, working with multiple internal teams to understand implications
  • Identify training needs for end user groups, participate in development and delivery of training materials to users
  • Participate in the specification, testing, implementation, and rollout of modules and enhancements
  • Participate in regular system upgrades including managing testing plans and highlighting risks
  • Other duties as assigned

 Qualifications: 

  • Bachelor's degree with high academic achievement or an equivalent combination of education, training and experience is required
  • 2 - 4 years of experience in a shared services / business environment preferred
  • Workday experience strongly preferred
  • Strong problem solving and critical thinking skills
  • Solid organizational skills and meticulous attention to detail
  • Strong interpersonal, communication and project management skills
    • Ability to juggle multiple priorities and meet deadlines
    • Strong written and oral communication skills
    • Strong process skills of follow up and follow through
  • Superior judgment when dealing with highly confidential information
  • Ability to work productively both independently and as an integral member of various teams.
  • Ability to interact with staff (at all levels) in a fast paced environment, under pressure, remaining flexible, proactive, resourceful and efficient, with the highest levels of professionalism
  • Comprehensive knowledge of Excel and PowerPoint

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