Bain & Company Inc

Cloud Administrator, TSG Infrastructure Operations

Job Location India-New Delhi
Job ID
Posted Date
Hidden (8730)
Regular Full-Time

Reporting to the Manager, Global TSG Infrastructure Operations, this position is responsible for maintaining our Cloud environments to ensure stable, secure, and scalable environments for our customers. As part of the broader Global TSG Infrastructure Services team, this person will work with teams inside and outside of Bain to provide world-class services in a friendly and supportive manner. This role will be proactive and focused on monitoring systems, troubleshooting problems, and responding to incidents, queries and requests. The fast pace of change in Cloud technologies requires this person to be innately curious, quick to learn, devoted to best practices, and results-driven.

  • Participate in managing day-to-day operations of cloud infrastructure environments, including performance management, monitoring and assessment of metrics
  • Work with business units on new deployments, issues and improvements to existing services: assist development teams with integrations and identity enablement for SaaS or custom products; deploy IaaS and PaaS infrastructure in AWS, Azure or GCP using Terraform, Ansible or other Infrastructure-as-Code tooling
  • Benchmark, analyze and report on and/or make recommendations for the improvement of cloud environments; help establish, implement and adhere to the corporate technology standards and guidelines
  • Run and review daily reports to identify and rectify problems as required
  • Develop and or improve the automation of tasks and infrastructure using established scripting tools and capabilities
  • Perform on-call duties, system implementations and upgrades that may occur after normal business hours and on weekends as required to minimize business impact
  • Other duties as assigned or as responsibilities dictate

  • Bachelor’s degree with a demonstrated interest in technology, technology issues, and analytical analysis
  • Minimum 3 to 5 years’ experience with Windows and Linux Operating Systems
  • Minimum 1-year experience provisioning, operating and maintaining systems running on a public cloud provider
  • Understanding of scripting languages (PowerShell, Bash, Python), configuration management (Ansible, Puppet, Chef) and Infrastructure-As-Code tools (Terraform, Ansible); track record of applying automation to all aspects of technical operations
  • Excellent written and spoken communication skills: ability to communicate at all levels of the entire organization
  • High performance and standards as demonstrated by academic or previous job experience
  • Excellent analytical, conceptual, and problem-solving abilities
  • Ability to work in a fast-paced, dynamic environment
  • Vendor Certifications a plus: AWS, MCSE
  • Experience with infrastructure and application monitoring tools such as DataDog, LogicMonitor and New Relic is preferred
  • Experience with service management and incident response systems such as Service Now and PagerDuty is preferred
  • Ability to identify and enforce AWS, Azure and GCP best practices is preferred
  • Understanding of Agile and DevOps is strongly desired


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