Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 57 offices in 36 countries, and its deep expertise and client roster cross every industry and economic sector.
CRM is part of the Global Commercial Operations department at Bain with its headquarters in Boston and global teams across different offices around the world.
This position is based in Bain’s GBS (Gurgaon) office and is an integral part of the Global CRM team. This role should lead efforts on CRM user onboarding, user training support, and overall relationship data functions. Additionally this role will support the global CRM team on various integrity projects to drive continuous data improvement and operational excellence initiatives for the CRM system.
Process and project management
Continuous development of program
Insights and reporting