Bain & Company Inc

Specialist, Creative Services

Job Location India-New Delhi
Job ID
Posted Date
Creative Services
Regular Full-Time

The Role


The role is to provide high quality graphics assistance including production of and advising on CORE[1], PLUS[2] and specialized graphics materials to support consulting and non-consulting staff across Bain offices. This support can be provided locally or remotely, according to Bain’s capacity management strategy. In  addition, the Specialist is expected to contribute to core workflow coordination functions, by performing quality checks as well as helpdesk support to both less experienced team members and to the clients.


The role is varied, since in addition to CORE and PLUS graphics production, expertise and support should include at least one field of specialization:

  • Training
  • PLUS graphics
  • Specialized graphics


The role is also deadline-driven, and demands exceptional time management and attention to detail. This position requires high level of proficiency in Microsoft Office within a PC Windows operating environment.


The Graphics Specialist needs excellent interpersonal skills. The ability to forge strong and successful working relationships without face to face interaction is essential.


Customer satisfaction and Productivity are measured and used both for professional development and performance evaluation purposes. Sense of service and ability to create additional demand through quality of delivery is paramount for this position.



[1] CORE Graphics: Standard slide format for general day-to-day presentations (case team work, client proposals, and internal Bain presentations), delivery of message-based content with highly standardized look and feel (variable information density, rich with content for leave behind purposes).

[2] PLUS Graphics: Tailored slide design, image/media-rich, high-stakes Bain/Client situations (advised and designed exclusively by trained Graphics experts for senior client audiences, workshops and major events. PLUS is focused on presenter-led storytelling, supported by bold, emotive, compelling visuals rather than content heavy slides.

Key Tasks and Responsibilities


  • Production of CORE and PLUS graphics using Bain software and tools as well as performing tasks within the area(s) of specialisation
  • Advising on layout, design, and technical solutions available to maximize visual impact of CORE and PLUS graphics
  • Communication with consultants and staff to produce work that is timely, accurate, and meets Bain corporate standards
  • Accountability for personal output quality, on time delivery, customer communications
  • Quality checks of other Team Members output
  • Coordination, prioritization and facilitation of workflow to other Team Members for production of CORE and PLUS graphics
  • Arbitration assistance when competing priorities arise within a case teamIdentifying opportunities and driving process improvements to develop the performance within all service lines, especially in the area of specialisation
  • Own Graphics team project responsibilities including high-impact office initiativesMay provide onsite graphics support at conferences or senior leadership meetings including preparation the weeks leading up to the event
  • Expert level Graphics helpdesk support for Power Point, Mekko and Toolbox, troubleshooting to younger-tenured Team Members and to clients
  • Buddying less experienced team members
  • Adherence to Bain Operating Principles - Results, Teamwork, Professionalism
  • Specializing in (initially at least 2, but more and more over time) area(s) among:


  • Training, including, but not limited to certification by Certified Trainer Graphics programme, delivering preACT and preNCT trainings, delivering trainings for the new hires in the Graphics team


  • PLUS design, work as part of a Plus team as a Designer, managed by a Creative Lead, to provide design support for high-stakes Plus presentations, including, but not limited to, working on slide design, coordination of Junior Designers, quality assurance


  • Specialized Graphics, including but not limited to:
    • Proposals (Word documents with embedded graphics material)
    • Print and digital design
    • E-learning
    • Online
    • Surveys
    • Video
    • Motion Graphics
    • Photography
    • Illustration
    • Apps design


  • Developing other team members within the area of specialisation





  • High level proficiency in Microsoft Office – PowerPoint, Excel, Word
  • Expertise in tools and software relevant to the field of specialisation
  • Minimum of 4 years experience working within a demanding corporate environment, preferably at a professional services or blue chip company




  • Bachelor’s degree required
  • Experienced in public speaking and/or training


Personal Attributes


  • Professional customer service attitude
  • Resourceful with aptitude for practical and innovative problem solving
  • Passion for results
  • Ownership and awareness
  • Attention to detail
  • Interest in developing technologies and how they can be applied within a corporate environment
  • High level organization, prioritization and time management skills
  • Effective project management skills
  • Ability to multi-task under pressure
  • Ability for practical and innovative problem solving
  • Excellent communications skills – verbal and written
  • Good listening skills and openness to giving and receiving feedback
  • Team orientation with ability to work autonomously
  • Proactive approach to learning and personal development
  • Flexible approach to working hours


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